Last Updated: 8/14/2025

1. Introduction

Drive Wellness (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and health information.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, address.
Health Information (PHI): Medical history, health goals, and other information relevant to providing our services.
Technical Information: IP address, browser type, and site usage data.

3. How We Collect Information

Through online appointment booking (IntakeQ).
Through email signup forms (Klaviyo).
Through SMS appointment reminders (Twilio).
Directly from you during in-person visits or phone calls.

4. How We Use Your Information

We use your information to:

Schedule and manage appointments.
Provide wellness services.
Send confirmations, reminders, and updates.
Respond to inquiries and customer service requests.
Maintain HIPAA compliance for all PHI.

5. HIPAA Compliance

We follow all applicable federal and state laws regarding the protection of your PHI. Your health information is only shared with authorized staff or providers directly involved in your care, unless you provide written consent or as otherwise required by law.

6. Sharing Your Information

We do not sell your personal information. We may share information with:

Service providers (Klaviyo, IntakeQ, Twilio) for the purposes listed above.
Legal authorities when required by law.

7. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your information from unauthorized access, use, or disclosure.

8. Your Rights

You have the right to:

Access your personal information.
Request corrections.
Request a copy of your health records.
Withdraw consent for certain uses.

9. Cookies & Tracking

We may use cookies or similar technologies to improve site performance and user experience. You can adjust your browser settings to block cookies.

10. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on our website with a revised “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your information, please contact:
Drive Wellness
2487 S. Michigan | Eaton Rapids Michigan 48827
(517) 295-3722
info@drivewellness.info